Heartspace Kids is seeking a friendly, compassionate, and dedicated office assistant to join our team!
Position: Full-Time Office Assistant
Location: In-office, 1235 Lake Plaza Drive, Suite 230,
Colorado Springs, Co. 80906
Hours: M-Th, 9:30 am - 6:00 pm, (30-32 hours per week)
Pay: $20-$23 per hour, based on experience
Benefits: PTO, sick leave, 401(k)
Responsibilities:
- Answer phones and greet clients with a warm, welcoming attitude.
- Schedule appointments and manage calendars for staff.
- Verify insurance information and handle medical billing.
- Create and manage social media posts.
- Handle email communications professionally and promptly.
- Maintain a clean and organized common area.
- Provide support to mental health providers, interns, and directors as needed.
Qualifications:
- Customer service experience required.
- Experience with medical insurance billing preferred (Tricare and Medicaid a plus).
- Ability to work independently and take initiative.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficient in basic office software and social media platforms.
- Friendly, outgoing, and compassionate attitude toward clients and staff.
- HIPAA training (provided)
- Mandated Reporter Training (provider)
- Must pass a background check.
If you are a self-starter who thrives in a compassionate and team-oriented environment, we’d love to hear from you!